What day is it?

Oh, it's "Write ANOTHER letter to the Better Business Bureau" day! Wheeee.

I've failed to update on the Xterra Saga, as I had hoped that it was nearing completion and I could give you a happy-crappy song and dance of resolution. Alas.

Their Customer Service Manager phoned me about a week and a half ago, purportedly calling to see what they could do to make things right. As it turned out, they didn't really want to hear what I had to say--they just wanted to make an offer. I finally agreed to that offer, and threw in a bone of my own: reimburse me for the AC repairs, fix the rear leaky shocks, and reimburse me for the $100 deductible I paid to have the Exhaust Manifold fixed.

THEN she had the gall to ask me to split the charges with them, referring back to an offer I made TWO MONTHS ago when the car was originally in the shop. Ummm...lemme just think about that....HELL NO!

So she says she'll have to run it by her Service Manager and the GM of the place and will get back to me the following day. So the following day comes and goes and I hear nothing. Then Monday evening I get another email from my angel at the BBB with Bell Honda's most current update. Of course all it says is that they called me and tried to work out a deal and I declined. I have 7 days to respond or they will consider the case closed. Sheesh.

I responded, and how. I told Ms. BBB the entire story--not just the BS one that Mr. Bell Honda spouted. I'm beginning to think this will never be resolved. I wish I had money and resources to hire a lawyer, but hopefully this route will be as effective, if more drawn out. Anyway. That's what I did this morning.